Eastside Milwaukee's Premier Pet Store!

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Shipping & Returns

Curbside Pickup - 2328 N. Farwell Ave, Milwaukee WI 53211 

Please call or text the store (414-207-2751) upon your arrival with the following information: Name, Vehicle Model as well as Color & where you parked. 

We do have a carryout zone for your convenience directly in front of the store or please feel free to utilize the parking lot next door.  

Thank You for supporting Skilos!

 

Shipping Policy

Skilos utilizes USPS and UPS for shipping services. 100% of orders are shipped within one business day and to residents in the United States only. Orders placed over the weekend are dispatched on Mondays. 

Mainland US: Standard Shipping (3-5 business days, may vary between shipping companies).

 

Skilos Return Policy

 

At Skilos, your satisfaction with our products is our number 1 priority. If you are not satisfied with the quality of your purchase, we invite you to contact us immediately at the information below for an opportunity to make things right. All returns must be accompanied by original receipt within 30 days of purchase. Return your unused, unopened product to us within 30 days, for a full refund or in-store credit. 

 

Due to health concerns, we cannot accept returns on toys, consumables, grooming items, or beds that have been opened and left the package. Wearable items IN NEW CONDITION may be exchanged for a different size if the initial product does not fit. If there is a difference in price, the amount paid will be deducted if the new cost is greater than the previous cost. If the cost is less than the initial purchase, in-store credit will be given for the difference.

 

Return at Store

Simply bring the product and the original receipt within 30 days from purchase. 

 

Online Returns

Note: Items ordered online can be returned in store

To return an online purchase by mail:



2328 N Farwell Ave. Milwaukee, WI 53211

E: [email protected]

P: 414-207-2751

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